Misiones, Argentina
Av. Victoria Aguirre 237, Puerto Iguazú
N/A
+54 3757421147
THIEVES!!! AVOID!!! I wish there was a ZERO-star option, and I wish I'd Googled them before I used them!!! They sold me a private guided tour of the Brazilian side of Iguazu Falls for about US90-equivalent. The guy collecting me - ONLY ME, so no other hotels to attend - turned up 25 minutes late with no advance warning, explanation or apology, then dropped me in the wrong place for what I intended to do, and then did not accompany me into the park to guide me!!! He was clearly not interested and did not care at all and also told me to return according to his schedule, even though he was so late. I went round the park by myself and told the company afterwards that they had sent me a late, taxi-only service which should have cost only about 40 (I checked with my hotel) and should therefore refund me the difference of about 50... Their response: "Mr. We can not make a refund because the tour was made and we do not have any proof that you have not made the services you paid for. For our company the Tour was done correctly. From already thank you very much Greetings. " Absolutely dishonest, absolutely disgusting. It's also really stupid that they would steal from a customer to boost their profits when a review then ends up here that will end up costing them a lot more in lost business, but it serves them right. Other reviewers have been mistreated, so it's not like my experience was a one-off.
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I booked online a pack of activities and they clarified I had to pay by cash only cause the cc terminal wasn't working..BUT when I've tried to change one activity of the schedule they answered that they would charge a plus of the 20% of the TOTAL rate because of that change...and magically the cc terminal worked perfectly! Don't waste your time and money with them. This company is not reliable at all.
Carisimo
Excelente servicio! Puntuales y muy atentos con el cliente
Excelente atención y cervisios
Excelente atención , tanto de guías como choferes! Super puntuales , sus vehículos súper impecables y actualizados ! Super conforme con todo!!
Buena puntualidad, guía amable pero ojo cuando OFRECEN EXCURSIONES te dicen el precio Pero sólo incluyen el TRANSPORTE sin avisar que la ENTRDA NO ESTA INCLUIDA. 31-10-19,
Todo bien , Hicimos todas las excursiones con ellos y salió todo validado excelente!!
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